Everything you need
Stop losing leads in
your inbox.
Most Shopify contact forms collect submissions and do nothing with them. FormFlow turns every submission into an automatic action — synced to your CRM, emailed to your team, logged in a spreadsheet, and more.
73%
of form leads are never followed up on because there's no automation in place
4 tools
is the average number merchants use to replace what FormFlow does natively
0 code
required to build, embed, and automate forms across your entire Shopify store
Fields
Form Builder
Build exactly the form
you have in mind.
The default Shopify contact form gives you three fields and no options. FormFlow's drag-and-drop builder gives you complete control — add any field type, reorder with a drag, group fields into sections, and preview the result live before publishing.
- 15+ field types: text, email, phone, dropdown, file upload, date, rating, and more
- Conditional logic — show or hide fields based on previous answers
- Field groups to organise long forms into logical sections
- Custom success messages or redirect after submission
- Popup mode with entry trigger controls
CRM Sync
Every lead lands in
your CRM automatically.
Manually copying form submissions into HubSpot or Zoho costs real money in wasted time — and leads go cold fast. FormFlow pushes every submission directly to your CRM the moment it comes in, with your field mappings already applied.
- Native HubSpot, Zoho CRM, Mailchimp, and ActiveCampaign connections
- Map any form field to any CRM field — including custom properties
- Sync logs with per-record status and one-click retry on failure
- Credentials stored encrypted — never in plain text
Sarah M.
HubSpot
James T.
HubSpot
Lisa K.
Zoho CRM
Omar R.
Mailchimp
Nina P.
HubSpot
New Form Submission
Contact Us — your-store.myshopify.com
Email Notifications
Your team hears about
every submission instantly.
"Check the form submissions" is not a workflow. FormFlow sends a branded notification email the moment a form is submitted — to your team, your customer, or both — using whichever email provider you already have.
- Send to your team and/or auto-reply to the customer in one step
- Fully customisable templates — brand colours, logo, custom copy
- Supports Resend, SendGrid, Mailgun, Postmark, and SMTP
- Merge tags pull submission data directly into the email body
- Per-form routing — different form, different recipient list
30+ Integrations
Connect the tools your
business already runs on.
Every submission can trigger multiple destinations at once. Your CRM gets the contact, Slack gets an alert, Google Sheets gets a row, and your customer gets a confirmation — all without touching a keyboard.
CRM & Marketing
Capture leads directly into your pipeline the moment they submit.
Messaging & Alerts
Ping your team in real time so nothing falls through the cracks.
Spreadsheets
Append every submission to a live sheet — no CSV exports needed.
Ticketing & Support
Turn contact forms into support tickets automatically.
Analytics
Track conversion events and funnel data without writing a line of JS.
Shopify Native
Push data directly into Shopify's own data model — no third-party tools.
Submission Management
All your submissions.
One clean dashboard.
Stop digging through emails to find what a customer submitted two weeks ago. Every submission is stored in FormFlow with full field data, timestamps, and sync status — searchable and exportable whenever you need it.
- Paginated submissions table with per-form filtering
- One-click CSV export — download all or a selected range
- Bulk delete with GDPR-safe data erasure
- Sync status column — see exactly what synced and what didn't
- Retry failed syncs directly from the submissions view
| Name | Synced | |
|---|---|---|
| Sarah M. | sarah@... | ✓ |
| James T. | james@... | ✓ |
| Lisa K. | lisa@... | ✓ |
| Omar R. | omar@... | Retry |
| Nina P. | nina@... | ✓ |
Spam Protection
Clean data in.
Junk stays out.
Spam submissions pollute your CRM, waste your automations, and eat into your submission limits. FormFlow's multi-layer spam protection stops bots and bad actors before they reach your data.
Honeypot Fields
A hidden field invisible to humans catches bots that fill in every input. Zero friction for real visitors.
Rate Limiting
Cap submissions per IP per time window. Set your own threshold to stop floods without blocking real customers.
Disposable Email Blocking
Automatically reject submissions from throwaway email domains — keeping your contact list clean.
Turnstile & reCAPTCHA
Enable Cloudflare Turnstile with one toggle, or bring your own reCAPTCHA v2/v3 or custom Turnstile credentials.
Ready to put your forms to work?
Install FormFlow from the Shopify App Store and have your first form live in minutes. Free plan available — no credit card required.